This set of things will be a collection of quotes and stories that we've wanted to keep.
The Leadership tips is some insights about how to lead an organization after the shake in confidence of the CEO fallouts of 2002.
** "what have you chosen to learn today?" ...... dep, June 2001
** "we is they"....... dep's comment on responsibility, August 2001
** "attention, effort, and follow thru, that is what our customers will remember".....dep's comment on customer service, January 2007